7 Emplois pour Hilton - Belgique

Nous recherchons un Responsable des Opérations Hôtelières expérimenté et dynamique pour diriger notre équipe d'accueil et assurer une expérience client exceptionnelle. Ce poste clé est essentiel à la réputation et au succès de notre établissement. Vous serez responsable de la gestion quotidienne du front desk, de la coordination des équipes et de la satisfaction de nos clients.

Vos responsabilités incluent :

• Superviser et coordonner toutes les activités liées à la réception et à l'accueil des clients.
• Gérer les équipes de réception (réceptionnistes, bagagistes, concierges), y compris le recrutement, la formation, l'évaluation et la motivation.
• Veiller à la satisfaction optimale des clients, en traitant les demandes, les réclamations et les problèmes de manière professionnelle et rapide.
• Assurer la gestion des réservations, des check-in et des check-out, en optimisant le taux d'occupation et les revenus.
• Mettre en place et veiller au respect des procédures opérationnelles et des standards de qualité de l'hôtel.
• Collaborer étroitement avec les autres départements (ménage, restauration, maintenance) pour garantir une expérience client cohérente.
• Gérer les plannings du personnel de réception et optimiser les effectifs.
• Analyser les indicateurs de performance (satisfaction client, performance financière, efficacité opérationnelle) et proposer des actions d'amélioration.
• Participer à l'élaboration des budgets du département et contrôler les dépenses.
• Contribuer à la fidélisation de la clientèle par un service personnalisé et de haute qualité.
• Représenter l'hôtel lors d'événements locaux ou professionnels.

Profil recherché :

• Expérience confirmée dans la gestion d'un front desk d'hôtel, idéalement dans un rôle de supervision ou de direction.
• Excellente connaissance des logiciels de gestion hôtelière (PMS).
• Solides compétences en leadership, management d'équipe et développement du personnel.
• Sens aigu du service client et capacité à gérer les situations difficiles avec diplomatie.
• Excellentes compétences organisationnelles, gestion du temps et capacité à gérer les priorités.
• Maîtrise des techniques de vente et de persuasion.
• Bonne connaissance des normes de qualité et des réglementations hôtelières.
• Diplomatie, professionnalisme et présentation soignée.
• Maîtrise du français et de l'anglais, toute autre langue est un atout.
• Le poste est basé à Ostend, BE , et requiert une disponibilité horaire flexible.

**Requistion ID** : 80785
Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina, USA. The company's shares are listed in the United States on NASDAQ under the symbol XRAY.
Dentsply Sirona biedt kaakchirurgen, implantologen, tandartsen en tandtechnische laboratoria een allesomvattend assortiment dentale implantaten prothetische oplossingen, digitale technologieën voor patiënt specifieke behandelingen, alsmede producten voor geleide botregeneratie en digitale behandelplanning. Daarnaast bieden wij ook diensten voor de professionele ontwikkeling van onze klanten. Door dit brede spectrum aan technologieën en activiteiten, een internationale aanwezigheid en een sterke dynamiek bieden wij unieke en boeiende kansen aan onze medewerkers. Dentsply Sirona is een hoogtechnologisch bedrijf en door continue innovaties en evoluties, is training en opleiding een belangrijk onderdeel.
Voor de afdeling Customer Services zijn wij op zoek naar een:
**Customer Services Representative**
**Jouw verantwoordelijkheden:**
In deze functie ben je een belangrijke spil binnen onze organisatie. Je draagt Customer Excellence uit als visitekaartje van het bedrijf. Je neemt onder andere verantwoordelijkheid voor de advisering van onze producten en de verwerking van schriftelijke en/of telefonisch ontvangen verkooporders. Daarnaast draag je zorg voor o.a. de administratieve afhandeling van geretourneerde producten en ondersteun je de sales organisatie in de BeLux. Je staat afwisselend in direct contact met Franstalige Belgische en Nederlandse klanten.
In deze functie zal je fysiek op kantoor, in Zoetermeer, moeten kunnen werken ivm de aard van de functie.
**Wie ben je en wat breng je met je mee:**
+ Je hebt een goede beheersing van de Nederlandse taal in woord en geschrift, Engels en of Frans is een sterke pre;
+ Je werkt accuraat en nauwkeurig;
+ Je bent verbaal, geschreven én telefonisch sterk communicatief;
+ Je weet klantvriendelijkheid in alle werkzaamheden in de praktijk te brengen;
+ Kennis van de dentale markt is een pre en (anders) ben je bereid alle productkennis te trainen en eigen te maken;
+ Je hebt bij voorkeur ervaring met ERP pakketten (Microsoft Dynamics);
+ Je hebt minimaal MBO werk- en denk niveau.
**Wij bieden:**
+ Werken bij de wereldmarktleider in dentale producten;
+ Uitstekende primaire en secundaire arbeidsvoorwaarden;
+ Dynamische omgeving en prettige werksfeer;
+ Continue opleiding en training in je functie;
+ De mogelijkheid je verder te ontwikkelen en door te groeien.
#LI-FC1

**Requistion ID** : 80785
Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina, USA. The company's shares are listed in the United States on NASDAQ under the symbol XRAY.
Dentsply Sirona biedt kaakchirurgen, implantologen, tandartsen en tandtechnische laboratoria een allesomvattend assortiment dentale implantaten prothetische oplossingen, digitale technologieën voor patiënt specifieke behandelingen, alsmede producten voor geleide botregeneratie en digitale behandelplanning. Daarnaast bieden wij ook diensten voor de professionele ontwikkeling van onze klanten. Door dit brede spectrum aan technologieën en activiteiten, een internationale aanwezigheid en een sterke dynamiek bieden wij unieke en boeiende kansen aan onze medewerkers. Dentsply Sirona is een hoogtechnologisch bedrijf en door continue innovaties en evoluties, is training en opleiding een belangrijk onderdeel.
Voor de afdeling Customer Services zijn wij op zoek naar een:
**Customer Services Representative**
**Jouw verantwoordelijkheden:**
In deze functie ben je een belangrijke spil binnen onze organisatie. Je draagt Customer Excellence uit als visitekaartje van het bedrijf. Je neemt onder andere verantwoordelijkheid voor de advisering van onze producten en de verwerking van schriftelijke en/of telefonisch ontvangen verkooporders. Daarnaast draag je zorg voor o.a. de administratieve afhandeling van geretourneerde producten en ondersteun je de sales organisatie in de BeLux. Je staat afwisselend in direct contact met Franstalige Belgische en Nederlandse klanten.
In deze functie zal je fysiek op kantoor, in Zoetermeer, moeten kunnen werken ivm de aard van de functie.
**Wie ben je en wat breng je met je mee:**
+ Je hebt een goede beheersing van de Nederlandse taal in woord en geschrift, Engels en of Frans is een sterke pre;
+ Je werkt accuraat en nauwkeurig;
+ Je bent verbaal, geschreven én telefonisch sterk communicatief;
+ Je weet klantvriendelijkheid in alle werkzaamheden in de praktijk te brengen;
+ Kennis van de dentale markt is een pre en (anders) ben je bereid alle productkennis te trainen en eigen te maken;
+ Je hebt bij voorkeur ervaring met ERP pakketten (Microsoft Dynamics);
+ Je hebt minimaal MBO werk- en denk niveau.
**Wij bieden:**
+ Werken bij de wereldmarktleider in dentale producten;
+ Uitstekende primaire en secundaire arbeidsvoorwaarden;
+ Dynamische omgeving en prettige werksfeer;
+ Continue opleiding en training in je functie;
+ De mogelijkheid je verder te ontwikkelen en door te groeien.
#LI-FC1

Job Title:
Flemish Speakers - Customer Service - Relocation to Spain
Job Description
Hello! Ever dreamt of working in Spain?
Bring your talents to our top cities, Barcelona, and Malaga. Here, you will discover our tech and creative hubs that offer a young, dynamic, and multicultural work environment.
We're on the lookout for Flemish speakers, interested in working in sales, technical support, or customer service roles, and join our team of game-changers who engage with customers from top brands from tech, finance, travel, fashion, healthcare, or another leading-edge industry.
We offer benefits that help you support your unique lifestyle:
- Full-time 39 hours/week contract
- Competitive salary and performance bonus
- Relocation package to help you upon your arrival
- Career development programs, specialized courses, and language classes - Central location in Barcelona or Malaga
- Bring-a-friend (referral) bonus opportunities
- Salary range between 26K EUR to 32k EUR annually depending on the position.
Reimagine the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you!
Apply today and discover why over 440,000 game-changers around the globe call Concentrix + Webhelp their "employer of choice."
Join our team in these Mediterranean gems and let your professional journey flourish in the heart of Spain's rich culture and thriving business scenes.
Concentrix + Webhelp is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
If you are interested or want to know more information. Please, do not hesitate to apply!
We look forward to reviewing your application!
Location:
BEL Bruxelles - Avenue Louise, 87 - 1050 Bruxelles
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

**Career Area:**
Manufacturing
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
When you join Caterpillar, you're joining a global team who care not just about the work we do - but also about each other. We are the makers, problem solvers and future work builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Our **Product Support and Logistics Division (PSLD)** is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics and Global Services supporting Caterpillar dealers and customers. Our teams work together in critical areas that leverage digital capabilities, technology and operational excellence.
**Role Definition**
As an Order and Customer Service Analyst at our Equipment Processing Center in Zeebrugge, you will be a key player in managing and optimizing order processes for a growing portfolio of machines and worktools. You'll serve as the primary point of contact for our dealers and customers across the EAME region, ensuring smooth order handling and exceptional service delivery.
**What you will do** _(not limited too)_ **:**
+ **Order Management & Coordination**
+ Oversee, process and validate new sales orders, ensuring all key elements are identified and communicated for downstream actions.
+ Audit and assess customer order change requests from material, production, technical, and logistics perspectives.
+ Assign and maintain promise dates in the system, ensuring alignment with production planning and customer expectations.
+ **Customer Service & Relationship Building**
+ Act as the first point of contact for customer inquiries regarding lead times, order changes, reschedules, and general support.
+ Provide day-to-day assistance via Salesforce CRM, ensuring timely and accurate responses.
+ Build and maintain strong relationships with internal and external stakeholders.
+ **Issue Resolution & Continuous Improvement**
+ Manage order-related issues and grief resolution with a proactive and solution-oriented approach.
+ Analyze data to identify opportunities for improvements and enhanced operational efficiency.
+ Support business reporting and KPI tracking to drive performance insights.
+ **General Support & Office Coordination**
+ Contribute to office management tasks and support cross-functional collaboration within the EPC team.
**Basic Requirements:**
+ Customer focus driven, communication and management skills.
+ Solution oriented, problem-solving skills and creative out of box-thinking
+ Self-driven, proactive and comfortable taking own initiatives
+ Structured and well detail oriented
+ A first Experience with Salesforce, SAP and Microsoft office applications is highly desired
+ Languages: Fluent in English and Dutch (both written and verbal)
**Education and Experience Requirements:**
+ Minimum Bachelor's degree preferred
+ College Graduates with max. 2 years of experience
If you're passionate about delivering excellent customer service, thrive in a fast-paced environment, and enjoy coordinating across teams and processes, we'd love to hear from you. At Caterpillar, you'll have the opportunity to build strong relationships, manage complex logistics, and contribute to a global leader in machinery and equipment. Help us build a better world, one machine at a time.
**Posting Dates:**
October 1, 2025 - October 31, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .

**Career Area:**
Supply Chain and Logistics
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**About Caterpillar:**
At Caterpillar, we're committed to building a better world through cutting-edge machinery and solutions. Our success is powered by passionate team members who strive to make a difference. Join us in driving progress and empowering communities across the globe.
**Role Overview:**
As an Order and Customer Service Analyst at our Equipment Processing Center in Zeebrugge, you will be a key player in managing and optimizing order processes for a growing portfolio of machines and worktools. You'll serve as the primary point of contact for our dealers and customers across the EAME region, ensuring smooth order handling and exceptional service delivery.
**What you will do** _(not limited too)_ **:**
+ **Order Management & Coordination**
+ Oversee, process and validate new sales orders, ensuring all key elements are identified and communicated for downstream actions.
+ Audit and assess customer order change requests from material, production, technical, and logistics perspectives.
+ Assign and maintain promise dates in the system, ensuring alignment with production planning and customer expectations.
+ **Customer Service & Relationship Building**
+ Act as the first point of contact for customer inquiries regarding lead times, order changes, reschedules, and general support.
+ Provide day-to-day assistance via Salesforce CRM, ensuring timely and accurate responses.
+ Build and maintain strong relationships with internal and external stakeholders.
+ **Issue Resolution & Continuous Improvement**
+ Manage order-related issues and grief resolution with a proactive and solution-oriented approach.
+ Analyze data to identify opportunities for improvements and enhanced operational efficiency.
+ **General Support & Office Coordination**
+ Contribute to office management tasks and support cross-functional collaboration within the EPC team.
**Basic Requirements:**
+ Customer focus driven, communication and management skills.
+ Solution oriented, problem-solving skills and creative out of box-thinking
+ Self-driven, proactive and comfortable taking own initiatives
+ Structured and well detail oriented
+ A first Experience with Salesforce, SAP and Microsoft office applications is highly desired
+ Languages: Fluent in English and Dutch (both written and verbal)
**Education and Experience Requirements:**
+ Minimum Bachelor degree, preferred is Master degree
+ 1-3 years of relevant experience in order management, customer service, or logistics preferred.
**Skill Descriptors**
**Data Analytics:** Knowledge of techniques and processes for inspecting, cleansing, transforming, and modeling data; ability to discover useful information, draw logical conclusions, and support decision-making.
Level Basic Understanding:
- Demonstrates a basic understanding of the concepts underlying data analytics.
- Describes the technology and core applications used for tracking business performance and applying data to take business decisions.
- Explains key aspects and benefits of data analytics.
- Lists the major sources for collecting data and conducting data analysis.
- Practical knowledge about new skills (especially around AI savviness, Power BI, Power automate)
**Planning:** Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Level Basic Understanding:
- Explains tactical plan for own area.
- Defines concepts of short-term and long-term planning.
- Describes the planning process and planning cycle used in own area.
- Compares tactical to strategic planning.
**Problem Solving:** Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Basic Understanding:
- Explains the value of a disciplined approach to problem solving.
- Describes problem reporting and escalation practices.
- Utilizes accepted procedures for problem analysis and resolution.
- Identifies key aspects of problem-solving techniques used in own area.
**Materials Handling and Management:** Knowledge of material handling and management in plants; ability to perform, monitor and improve processes related to storage, transportation and handling of raw and hazardous materials.
Level Working Knowledge:
- Assists in the responding of and dealing with emergency issues related in materials handling.
- Works with the packaging and storage of inbound or outbound materials.
- Performs the packing, shipping, identifying and transporting of materials.
- Explains key environmental issues for handling hazardous goods.
- Follows procedures to handle hazardous materials, hazardous substances and pollutants.
If you're passionate about delivering excellent customer service, thrive in a fast-paced environment, and enjoy coordinating across teams and processes, we'd love to hear from you. At Caterpillar, you'll have the opportunity to build strong relationships, manage complex logistics, and contribute to a global leader in machinery and equipment. Help us build a better world, one machine at a time.
**Posting Dates:**
October 8, 2025 - October 31, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .